How to Check Your FASTag Balance
FASTag, a digital payment system for toll collection in India, offers a convenient way to breeze through toll plazas without stopping. To ensure a smooth journey, it’s essential to keep track of your FASTag balance. Here’s a simple guide on how to do so:
1. Use the FASTag App:
- Download the official FASTag app from the Google Play Store or Apple App Store.
- Log in with your registered mobile number and password.
- Your current balance will displayed prominently on the dashboard.
2. SMS Inquiry:
- Send an SMS to 8888999999 with the format: BAL <FASTag ID>.
- You’ll receive a reply with your balance details.
3. Check Online Portal:
- Visit the website of your issuing bank or the National Electronic Toll Collection (NETC) portal.
- Log in using your credentials.
- Your FASTag balance will be visible in your account summary.
4. Toll Plaza Display:
- As you approach a toll plaza, look for the display screens that show vehicle information and balance.
- Your FASTag details, including the balance, will be displayed if your vehicle is detected.
5. Customer Care Call:
- Contact the customer care number of your issuing bank or the NETC helpline.
- Provide your FASTag ID, and the representative will inform you of your balance.
Additional Tips:
- Regularly check your balance to avoid unexpected delays at toll plazas.
- Ensure your FASTag is mounted correctly on your windshield for accurate readings.
- Keep your FASTag account updated with the latest contact information.
- Report any issues or discrepancies to your issuing bank or the NETC immediately.
